PRICING

The market leader in customer relationship management (CRM). Built for small business.
ANNUALLY
MONTHLY
25
USD per user per month, billed annually

It pays to plan ahead. With an annual plan, you save $120 per user each year.

SALESFORCE ESSENTIALS versus ALTERNATIVES

Other small business customer relationship management (CRM) tools charge extra for important features. But with Salesforce Essentials, you get the features you need for your small business at no additional cost.
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Hover to see why Essentials is a better small business CRM.
Learn with step-by-step setup guidance and live in-app help, chat, email support, and unlimited online training.
You’ve got it with Essentials. We built this feature into our product at no cost to you, because your success is our #1 priority.
See your key business metrics at a glance.
We give you prebuilt reports and dashboards — at no extra cost. Want more? You can customize them for your unique business needs. Don’t worry. We’ll teach you how for free, of course.
Take contact info from your email and import it into your CRM automatically.
We offer this, too. But with us, it’s free of charge.
Integrate the apps you already use and love (like DocuSign and Dropbox) with your CRM.
We make it easy for you to download and integrate your favorite apps with AppExchange.
Respond and help customers faster with a powerful set of customer support tools.
With Salesforce Essentials, you get sales and customer support in one app for $25 per month.

FEATURES

With Essentials, you get sales and customer support tools in one app:
  • Track emails and meetings automatically.
  • Track sales pipeline.
  • Send mass emails.
  • Manage leads, opportunities, and accounts.
  • Integrate with third-party apps.
  • Create self-service help center.
  • Deliver social and email support.
  • Create custom reports and dashboards.
In addition to those features, you also get:
  • Guided onboarding and setup
  • Email support
  • Live in-app help
  • Unlimited online training
  • Salesforce mobile app
  • Up to 10 users

TRY BEFORE you BUY.

Love it on the first day? Great! You don't have to wait to put Essentials to work for you. You can always buy before the trial ends.

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Essentials customer: The Mission

NEED MORE THAN the ESSENTIALS?

Discover how Salesforce, the world’s #1 CRM, can help you sell, service, market — and grow.

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